Goprogram Login Tn (2025)

FAQs

How do I speak to someone at Way2Go Card TN? ›

Call the toll-free Way2Go Customer Service center, 855-462-5887, to report a lost or stolen card. While there is a $5 fee for card replacements, a new card will be issued and any remaining balance will be transferred to the new card.

For all other questions about the card, contact Way2Go Card Customer Services 24 hours a day, toll-free at 1- 844-893-3119. This number is on the back of the card. What services does Way2Go 24-hour Customer Services provide?

My card was declined.

Check the balance on your card by going to GoProgram.com, using the Way2Go Card mobile app, or calling the Way2Go Program Customer Service Line at (844) 649-9845. If the funds on your card are below the amount you are trying to spend, your card will decline.

Enter your Way2Go card number and the CVV card number (on the back of the card) Step 3: Verify the User. Enter your Date of Birth and Unique ID (which is Participant ID. If the Participant ID includes leading zeros, those should be included).

If you have a valid USERID and password, the easiest way to transfer funds is by calling Conduent's Interactive Voice Response (IVR) line at 1-844-768-0043. You may also visit GoProgram.com.

I need to dispute or see my transactions on my debit card.

Please contact Way2Go Card Customer Service toll free number at 1-844-309-5657. Customer Service is available 24 hours a day, 7 days a week. You may also log in to the Way2Go Card website at https://www.goprogram.com/ to manage your debit card account.

If you prefer calling, our Customer Support is available at (855) 459-1334 24 hours a day, 7 days a week.

The Tennessee Way2Go Card, which is a MasterCard Debit Card, is issued to custodial parents to access their child support payments. This process provides the custodial parent a safe, convenient and secure way to receive child support payments.

For your security, your card may be locked after three incorrect PIN entries. If you forget your PIN, call Way2Go Customer Service at 1-844-(###) ###-####to select a new PIN.

When you receive your card, go to GoProgram.com, use the Way2Go Card mobile app, or call the Way2Go Program Customer Service Line at (844) 649-9845 promptly to activate it.

What is the daily limit for Way2Go Card? ›

When using your card at an ATM, the maximum amount that can be withdrawn from your Card account per calendar day is $500.00.

You can simply log in to the Mobile app to access your account. Enter your Way2Go card number and the three-digit security code (CVV) on the back of the card. Step 4: Enter your Unique ID (Participant ID) and Date of Birth Step 5: Create your unique User ID and Password. Make sure it meets the criteria identified.

You must call Way2Go Debit Card Customer Service at (877) 253-3686 - the Child Support Agency cannot access debit cards. The following steps can be taken to be forwarded to a live representative: Call the Customer Service phone number of (877) 253-3686. Select 1 for English.

Your funds are eligible for FDIC insurance and will be held at or transferred to Comerica Bank, an FDIC-insured institution.

You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card.

Use the Way2Go Card® mobile app (Apple Store | Google Play), GoProgram.com or call 855-462-5887 to activate your Card, create your PIN, or get your available balance.

Stop by anytime for quick answers, useful information, or to chat with a specialist. When you spend less time searching for the right answers, you can spend more time on the GO. If you prefer calling, our Customer Support is available at (855) 459-1334 24 hours a day, 7 days a week.